Following a recent mandatory three-year review, RMD Kwikform businesses in UAE, Oman and Qatar have retained its Bronze status by the Investors In People (IiP) International, with RMD Kwikform India achieving the accreditation for the first time – no small feat for a business that has only been operating for 4 years.
Investors in People is a business improvement framework, that helps organizations meet their business targets and improve performance. This framework operates through three core principles – plan, do and review – which are applied throughout the business. To achieve accreditation, businesses are assessed against a number of criteria – this number is increased in order to achieve the Bronze level. As part of the review RMD Kwikform was assessed on how it plans, executes and reviews its business and how its people work to the IiP framework to improve business performance.
Commenting on the impact Investors in People has had on the business, RMD Kwikform Middle East Divisional Operations Director, Paul Williams said: “We received initial accreditation back in 2009 and in 2012 were awarded Bronze status. Since then have continued to work through the IiP framework in what have been very challenging and changing times for the economy and business environments we operate in.
“It is therefore extremely rewarding to see that the work carried out by each and every one of our staff has been accredited and rewarded by IiP with its Bronze accreditation. In particular, by working to the IiP framework, our customers can see that we are a business that is committed to our people and operational objectives.
“By publicly declaring our business makes the best of all our people and that we recognise their contribution, we are able to develop and maintain a culture of continuous improvement. We can also see that there is a clear link between individual performance and the achievement of business objectives and these encompass the overall culture and values of our company.”
Part of RMD Kwikform Middle East’s investment in its people and the business was to commit funding and resources to achieving, maintaining and delivering business strategies aligned to the IiP framework. A key driver throughout the process was RMD Kwikform’s Regional HR Manager, Sarah Prince who added: “The process of retaining accreditation was one that relied upon the co-operation and participation of management and staff, as the assessor could select any member of the team to interview. It is certainly a milestone to achieve accreditation, but retaining and continuously driving forward to retain the Bronze award, takes a step change in thinking, actions and effort.”
Paul added: “IiP accreditation is not just about values, it is about aspiration, attracting and keeping the best talent and in-turn delivering a service to customers that we are proud of and that reflects their needs. Our aim as a business is to be the most widely respected and successful formwork supplier in the Middle East and IiP plays a key role in this.”